Conditions of Use of This Website

This document and the document, Your Privacy (click here for details) and any other conditions listed either on our website or in other locations by Party Food Melbourne form the conditions of use of our website. Please note that any part of this website may change from time to time, so please revisit these conditions each time you visit the website. These conditions also form part of our booking conditions in conjunction with any other conditions advised directly to you.



In no circumstance shall Party Food Melbourne (formerly The Party Food Shop Highett) or any of its affiliates or content providers be liable for any damages whatsoever, including but not limited to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles arising out of or related to the use, inability to use, unauthorised use, performance or non-performance of this website, even if Party Food Melbourne has been advised previously of the possibility of such damages and whether such damages arise in the contract, negligence, tort under statue, in equity, at law or otherwise.

Currency and Accuracy of Content

All material in the Web site is true and correct at time of upload to the internet, but is subject to change without warning. Party Food Melbourne will endeavour to inform customers of any changes to all content, information and conditions, and to keep this website up to date.

Products and services offered are always subject to availability at the time of booking and at the time provision of those products or services is to occur.

General Use of the Website

Use of this website is at your sole risk and discretion. Under no circumstances shall Party Food Melbourne or its third parties be liable for any direct, indirect, incidental, special or consequential damages that result from your use or inability to use this site, including your reliance on any information obtained from this site that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operating or transmissions, or any failure of performance. The foregoing limitation of liability shall  apply in any action, whether in contract, tort or any other claim, even if an authorised  representative of Party Food Melbourne has been advised of or should have knowledge of the  possibiliy of such damages.By your use of this site, you acknowledge that this paragraph shall apply to all content, merchandise and services available through this site, except where the exclusion or limitation of incidental or consequential damages is prohibited by law. Some jurisdictions do not allow the exclusion of certain warranties or limitation of damages for incidental or  consequential damages, so the foregoing limitations may not apply. In any  event, under no circumstances will Party Food Melbourne be liable to you for any amount exceeding one thousand Australian dollars (AUD$1,000.00).

Events Management and Food Handling Responsibilities

Party Food Melbourne considers that the function host is the Event Manager. As such, the Event Manager is responsible for advising Party Food Melbourne of all particulars for food handling, access, provision of a safe working environment according to current Occupational Health and Safety requirements for deliveries, hospitality or other services booked with Party Food Melbourne.

The Event Manager is responsible for suitability of menu and special food needs. Party Food Melbourne provides many food alternatives to cater for special food requirements and religious considerations. However, there are often constraints with food preparation at your venue kitchen. Your consultant can provide specific advice for your particular event needs.

Caterers provided can only prepare food provided by Party Food Melbourne. We are unable to determine the quality or standard of food not provided by us.

Website Suitability for Minors

This website is suitable for users over 18 years of age, with the exception of our sections relating to products and services for minors. From time to time, material unsuitable for minors may be present. We are not able to prohibit a person under 18 from using the site/s, and the responsibility for access must rest with the parent or guardian of the child.

Information, Articles and Advice

Articles and advice provided are to be considered general in nature, and not specific to a particular event or purchasing decision by a customer. Information provided is not a substitute for information provided by product suppliers or service providers.

Product images are to be considered only as general representations of products supplied. Images published are as accurate as possible at the time of publication, however, elements of a product or package may change from time to time. Image colours may also appear differently on different computer monitors.



Australian GST is included in pricing quotes where applicable. Tax invoice/s can be provided for your purchase.

Deposits and Payments

A deposit is required for all bookings. This deposit confirms your commitment to the food, staffing and equipment allocated to your event for that date. Once we are fully booked for that date, new inquiries are turned away. We understand that most customers do not know final guest numbers at the time of booking, and allow for this between your booking and finalisation date. Until a deposit is received by our Accountant, any quote given is subject to confirmation of available products and services. We do experience many peak periods during the year, so always recommend booking as soon as your event date is confirmed, knowing that you can make adjustments up to 10 days prior. Deposits are non-refundable in the event of cancellation.

Finalisation of your event details and payment are due 10-14 days prior to the event.

Payment Methods

We accept direct deposit, Bankcard, Mastercard, Visacard and cash (cash payment only accepted in person).

Third Party Information

Information provided about any third parties mentioned within this website is accurate at the time of publication and provided by the third party. Party Food Melbourne cannot be held liable for any information provided.


Return Policy

Food cannot be returned once it has left our premises. Other items are accepted for return if in original packaging, unused or undamaged, and in accordance with any state or federal law regarding return of product.

Site Legal Jurisdiction

This site is published in Melbourne, Australia, and as such, deemed to be governed by the laws of Victoria and Australia.